Frequently Asked Questions and Answers
What sizes of pillowcases do you offer?
We offer the following sizes:
- Standard - 51cm x 66cm/20” x 26”
- Queen - 51cm x 76cm/20” x 30”
- King - 51cm x 91cm/20” x 36”
How much does shipping cost?
Slumber Wellness offers FREE STANDARD SHIPPING on all orders anywhere in Canada.
What is the return/refund policy?
Try our silk pillowcases for up to 100 nights, if you don't fall in love simply return it and get your money back. We stand by the quality of our products.
How do I take care of my silk products?
We recommend hand washing. Hand wash in cold or lukewarm water with natural detergent.
You can also dry clean your silk products.
If using a washing machine, first, place the item inside a mesh bag to avoid pulling, stretching and scratching. Then use a gentle wash cycle ("Delicates" for example).
Do not bleach and do not soak the silk for long periods.
Line dry to avoid wrinkling and do not dry in direct sunlight.
Ironing is not recommended as the wrinkles in silk will disappear on their own. If needed, iron on low heat and press the backside only.