Frequently Asked Questions and Answers
Have questions about Slumber Wellness silk pillowcases?
Find answers about our 22 momme mulberry silk pillowcases, sizes, colours, silk care, free shipping within Canada, returns and ordering online.
Slumber Wellness is a Canadian online silk pillowcase retailer. We currently sell and ship exclusively within Canada.
What are the benefits of sleeping on a silk pillowcase?
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Silk provides an exceptionally smooth sleeping surface that creates less friction against your hair and skin than many conventional pillowcase fabrics.
People often choose silk pillowcases as part of their nighttime hair and skincare routines because the smooth surface can help reduce friction against hair, minimize tangling and feel gentle against facial skin. Silk is also lightweight and breathable, making it a comfortable choice throughout the year.
What does 22 momme silk mean?
Momme, often abbreviated as "mm," is a measurement traditionally used to describe the weight and density of silk fabric.
Generally, a higher momme indicates a denser silk fabric. Our pillowcases are made from 22 momme silk, providing a luxurious weight while maintaining the smoothness and breathability associated with silk.
Are Slumber Wellness pillowcases satin or real silk?
They are real mulberry silk, not polyester satin.
Silk and satin are not interchangeable terms. Silk refers to a natural fibre, while satin refers to a type of weave and can be manufactured using several different fibres, including polyester.
When shopping for a pillowcase, checking the actual fibre content is important if you're specifically looking for genuine silk.
Why are silk pillowcases more expensive than cotton pillowcases?
Genuine mulberry silk is a premium natural material, and producing high-quality silk fabric is considerably different from manufacturing conventional cotton or synthetic pillowcases.
Slumber Wellness was created to make quality silk pillowcases more affordable in Canada without sacrificing the specifications we consider important.
Why are Slumber Wellness silk pillowcases more affordable than some luxury brands?
Our goal is to offer quality silk at an accessible price rather than relying on a large luxury-brand markup.
We focus on the product itself: **22 momme, mulberry silk, thoughtful construction and simple packaging. This allows Canadians to experience genuine silk without necessarily paying luxury-brand prices.
Are silk pillowcases good for your hair?
Silk's smooth surface creates less friction against your hair as you move during the night.
For this reason, silk pillowcases have become popular with people looking to reduce overnight friction, tangling and frizz as part of their haircare routine.
Results naturally vary depending on hair type, products and individual sleeping habits.
Can a silk pillowcase help reduce hair breakage?
Because silk provides a smoother sleeping surface, it can reduce some of the friction and pulling your hair experiences against your pillowcase.
A silk pillowcase isn't a treatment for hair loss or damaged hair, but reducing unnecessary overnight friction can make it a useful addition to a haircare routine.
Are silk pillowcases good for curly hair?
They can be particularly appealing for curly, textured or frizz-prone hair because the smooth surface creates less friction than many conventional fabrics.
A silk pillowcase can complement other nighttime haircare practices designed to preserve curls and reduce tangling.
Are silk pillowcases good for your skin?
Silk provides an exceptionally smooth surface against your face.
It is also less absorbent than some conventional pillowcase materials, making silk popular with people who don't want their pillowcase absorbing as much moisture from their skin and nighttime skincare products.
Can silk pillowcases prevent wrinkles?
A silk pillowcase should not be considered a treatment or prevention method for wrinkles. However, silk creates a smooth sleeping surface with less friction and pulling against the skin than many rougher fabrics. This is one reason silk pillowcases have become popular as part of beauty and skincare routines.
Can silk pillowcases help with acne?
A silk pillowcase is not an acne treatment, and we don't recommend treating it as one.
Its smooth texture can feel gentle against sensitive facial skin and creates less friction than some fabrics. Regardless of pillowcase material, regular washing is important for keeping the surface that touches your face clean.
Are silk pillowcases suitable for sensitive skin?
Many customers choose silk because of its smooth and gentle texture.
Individual sensitivities and skin conditions vary, however. If you have a diagnosed skin condition or specific allergy, consult an appropriate healthcare professional about materials suitable for your needs.
What sizes of silk pillowcases do you sell?
Slumber Wellness offers three pillowcase sizes:
Standard: 51 cm × 66 cm / 20" × 26"
Queen:51 cm × 76 cm / 20" × 30"
King: 51 cm × 91 cm / 20" × 36"
We recommend measuring your pillow before ordering if you're uncertain which size you need.
What colours are available?
Slumber Wellness currently offers two classic colours:
White: clean, timeless and easy to coordinate with virtually any bedding.
Pink: a soft, elegant colour that adds warmth to your bedroom.
With three sizes and two colours, there are six Slumber Wellness silk pillowcase variations:
Standard White
Standard Pink
Queen White
Queen Pink
King White
King Pink
Availability of individual combinations may vary.
Which silk pillowcase size should I buy?
Choose the pillowcase size that corresponds most closely to your pillow.
For a standard pillow, select Standard. For a queen pillow, select Queen. For a king pillow, select King.Â
If you're unsure of your pillow size, measure its width and length before placing your order.
Can I put a queen silk pillowcase on a standard pillow?
You can, but the fit will be looser.
For the best appearance and fit, we recommend matching the pillowcase size to your actual pillow dimensions.
Can I use a Slumber Wellness silk pillowcase with any pillow?
Yes, provided you select an appropriate pillowcase size.
Our pillowcases use an envelope-style closure designed to help keep the pillow comfortably inside the case without the need for an exposed zipper.
How do I wash a silk pillowcase?
For maximum care, we recommend hand washing in cold or lukewarm water using a detergent suitable for delicate silk fabrics
Handle the pillowcase gently and avoid twisting or aggressively wringing the fabric.
Always refer to the care instructions supplied with your particular product.
Can I wash my silk pillowcase in a washing machine?
Yes, with extra care.
Place your silk pillowcase inside a mesh laundry bag to help protect it from pulling, stretching and contact with rougher items.
Select a cold-water, gentle or delicate cycle and use a detergent appropriate for silk and delicate fabrics.
We recommend washing silk separately from heavy garments, towels, items with zippers and other materials that could snag the fabric.
Can silk pillowcases go in the dryer?
We recommend air drying your silk pillowcase rather than tumble drying it.
Lay it flat or line dry according to its care instructions and keep it away from prolonged direct sunlight.
Can I use bleach on my silk pillowcase?
No. Do not use chlorine bleach on silk.
Harsh cleaning products can damage the delicate silk fibres and affect the appearance and feel of the fabric.
Can I iron my silk pillowcase?
Silk wrinkles will often relax naturally after washing and use, so ironing usually isn't necessary.
If ironing is required, follow the product's care label and use a low-temperature setting suitable for silk. Avoid excessive heat.
How often should I wash my silk pillowcase?
How frequently you wash a pillowcase depends on personal preference, skincare products, hair products and sleeping habits.
Many people wash their pillowcases approximately once a week. If you use substantial nighttime skincare or hair products, you may prefer to wash yours more frequently.
Proper washing and handling will help maintain the silk's smooth finish.
How can I make my silk pillowcase last longer?
Treat silk as a delicate fabric.
Use gentle washing methods, avoid bleach and harsh chemicals, protect it from rough items during machine washing, and avoid excessive heat.
It can also be useful to rotate between two pillowcases so each one is washed and used less frequently.
Is Slumber Wellness a Canadian company?
Yes. Slumber Wellness is a privately owned Canadian business based in Vancouver, British Columbia.
Our online store is focused exclusively on serving customers ONLY within Canada.
Do you ship anywhere in Canada?
Yes. We ship Slumber Wellness orders to eligible addresses across Canada
Whether you're ordering from British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, Atlantic Canada or elsewhere within our Canadian delivery area, you can order directly through our online store.
Do you ship outside Canada?
No. Slumber Wellness currently sells and ships exclusively within Canada.
We do not currently offer shipping to the United States or other international destinations.
Which shipping company do you use?
Slumber Wellness orders are shipped using Canada Post
Once your order has been processed and shipped, delivery timing will depend on the destination and Canada Post service conditions.
How much does shipping cost in Canada?
Slumber Wellness currently offers FREE STANDARD SHIPPING on eligible orders within Canada.
Any applicable shipping information will also be displayed during checkout before you complete your purchase.
How long will my silk pillowcase take to arrive?
Delivery times vary depending on your location, order processing time and Canada Post service conditions.
Orders travelling within British Columbia may arrive sooner than packages travelling across the country or to more remote Canadian communities.
Any delivery estimate should be treated as an estimate rather than a guaranteed arrival date unless specifically stated otherwise.
Will I receive tracking information?
Yes. , The applicable shipping information will be provided after your order has been processed. Please allow time for Canada Post's tracking system to update after a shipment is accepted into its network.
What is the Slumber Wellness return policy?
We want you to feel confident trying Slumber Wellness.
Our 100-Night Trial gives eligible customers up to 100 nights to experience their silk pillowcase. If it isn't right for you, contact us within the applicable trial period to begin the return process.
Returns and refunds remain subject to the complete terms and conditions of our current Return & Refund Policy.
How does the 100-Night Trial work?
Your trial allows you time to experience sleeping on your Slumber Wellness silk pillowcase rather than deciding based solely on how it looks when it arrives.
If you decide the product isn't right for you, contact us within the 100-night period and follow the return instructions provided.
Please review our complete Return & Refund Policy for eligibility requirements, exclusions, return-shipping responsibilities and refund details.
What if I receive the wrong size or colour?
If the product you receive doesn't match the size or colour shown on your confirmed order, contact us promptly with your order details.
We recommend keeping the original packaging and taking photographs of the product and packaging if there is an issue. This helps us review the order and determine the appropriate resolution.
What if my silk pillowcase arrives damaged?
Please contact Slumber Wellness promptly if your order arrives damaged or appears to have a manufacturing defect.
Include your order number and clear photographs showing the issue so we can review it.
Normal wear, accidental damage and damage resulting from improper washing or care may be treated differently from a manufacturing defect under the applicable return policy.
Can I buy Slumber Wellness silk pillowcases as a gift?
Absolutely.
A genuine silk pillowcase can make a thoughtful gift for birthdays, Mother's Day, holidays, bridal gifts, housewarmings or anyone interested in beauty, haircare, skincare and better sleep.
Choose from Standard, Queen or King sizes in Pink or White to find an option that suits the recipient. We will ship it directly with a dedicated note of your choice.Â
Still Have Questions?
We're happy to help you choose the right Slumber Wellness silk pillowcase or answer questions about your Canadian order.
Contact Slumber Wellness for assistance.
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Slumber Wellness
Silk Pillowcase Canada | Slumber Wellness
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